Privacy Policy

By using this website or continuing to the official Via Destination inquiry form, you acknowledge that you have read and understood this Privacy Policy.

Overview

Via Destination Weddings ("Via Destination Weddings," "we," "our," or "us") is operated by VIA DESTINATION LLC, a company formed in Pennsylvania, United States.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit viadestinationweddings.com, communicate with us, or use our services. This website provides wedding-planning information and does not host the official wedding inquiry form.

When you choose to continue to the official Via Destination wedding inquiry form at www.viadestination.com/plan-your-wedding/, you leave this website. The information you choose to submit there is collected and processed through the corporate website under the policies presented on that form.

1. Who We Are

Business Name: VIA DESTINATION LLC

Brand Name: Via Destination Weddings

Business Address: 2317 Pennsylvania Ave, Philadelphia, PA 19130-3124, United States

Website: viadestinationweddings.com

Official Wedding Inquiry Form: www.viadestination.com/plan-your-wedding/

Privacy Contact: marketing@viadestination.com

Via Destination Weddings provides destination wedding planning, room block support, guest travel coordination, venue site inspection assistance, elopement, honeymoon, babymoon, vow renewal, and related travel and wedding planning services.

2. Information We Collect

On this website, we may collect information that you voluntarily provide when you contact us, subscribe to communications, or interact with website content. Wedding inquiry details are submitted through the official corporate form described above.

Depending on the form or inquiry, this information may include:

• Your name, email address, and phone number.
• Your country, ZIP code, or location details.
• Your wedding or event date, destination preferences, guest count, estimated attendance, estimated investment, budget range, service preferences, referral source, and messages you choose to send us.
• Marketing consent preferences and technical information related to your interaction with our website.

Please do not submit sensitive information, payment information, government identification numbers, passport details, health information, religious information, or other highly sensitive data unless specifically requested by our team through a secure and appropriate channel.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tags, and similar technologies. This may include device and browser information, IP address or approximate location, pages visited, referring pages or campaigns, interactions with forms or website content, cookie identifiers, analytics and advertising identifiers, and information related to website performance and user behavior.

We may use tools such as Google Analytics 4, Google Tag Manager, Meta Pixel, Meta Business Suite, Google Ads, and similar services to understand website performance, measure marketing effectiveness, improve user experience, and, in the future, support advertising or remarketing campaigns.

4. How We Use Personal Information

We may use personal information to respond to inquiries, schedule calls or consultations, understand your wedding, travel, or event planning needs, prepare recommendations, coordinate room blocks and guest travel, provide customer support, manage leads and client relationships, send marketing communications if you have opted in, analyze website performance, measure advertising or campaign performance, protect the security and functionality of our website, and comply with legal, regulatory, or contractual obligations.

We do not use the information submitted through our forms to make automated decisions that produce legal or similarly significant effects.

5. Marketing Communications

If you choose to opt in to marketing communications, we may send you occasional destination wedding planning tips, updates, resources, or promotional content. Marketing consent is optional. You may unsubscribe or opt out at any time by following the unsubscribe instructions in the email or by contacting us at marketing@viadestination.com. Submitting an inquiry does not automatically require you to consent to marketing communications.

6. How We Share Personal Information

We do not sell personal information. We may share personal information only when reasonably necessary to operate our business, respond to your inquiry, provide requested services, or support our website and marketing operations.

This may include sharing information with website and hosting providers, WordPress or website support providers, form processing providers such as Web3Forms, email and business communication providers such as Google Workspace or Gmail, automation tools such as Zapier or Zapier Mail Parser, CRM or planning platforms such as Aisle Planner, analytics and advertising platforms, email marketing platforms such as Mailchimp if enabled, resorts, hotels, venues, travel partners, professional advisors, legal providers, or service providers when necessary.

We only share information with resorts, venues, hotels, or travel partners when it is reasonably necessary to support your inquiry, request, room block, travel planning, or related wedding services.

7. Third-Party Services

Our website and workflows may rely on third-party tools and platforms to process inquiries, manage leads, send emails, analyze website traffic, or support marketing activities. These third parties may process personal information according to their own terms and privacy policies. We encourage you to review the privacy practices of any third-party platforms that may apply.

8. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to enable website functionality, understand how visitors interact with the site, improve website performance, measure marketing campaigns, support analytics, and support advertising or remarketing activities if enabled.

Some cookies are necessary for the website to function. Others, such as analytics or advertising cookies, may be optional depending on your location and applicable laws.

Where required, we may request your consent before using non-essential cookies or tracking technologies. You may be able to manage your cookie preferences through our cookie banner, browser settings, or other consent tools made available on the website. If Google Consent Mode is enabled, Google tags may adjust how they behave based on your consent choices for analytics and advertising storage.

9. Legal Bases, Transfers, Retention & Rights

Although our services are primarily directed to clients in the United States, visitors from the European Union or United Kingdom may access our website. Where EU or UK data protection laws apply, we may process personal information based on consent, contract or pre-contractual steps, legitimate interests, or legal obligation.

VIA DESTINATION LLC is based in the United States. If you access our website from outside the United States, your personal information may be processed in the United States or in other countries where our service providers operate.

We retain personal information for as long as reasonably necessary to respond to inquiries, manage client relationships, provide services, maintain business records, support marketing preferences, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, restriction, withdrawal of consent, opt out of marketing communications, or manage cookie preferences where available. To make a privacy request, contact us at marketing@viadestination.com.

10. Security, Children & External Links

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no website, email system, internet transmission, or electronic storage method is completely secure.

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.

Our website may contain links to third-party websites, platforms, resorts, venues, social media pages, or external resources. We are not responsible for the privacy practices, content, or security of third-party websites.

11. Changes & Contact Us

We may update this Privacy Policy from time to time to reflect changes in our business, website, tools, services, legal requirements, or data practices. When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page.